IT Business Process Automation Consultant
Automate routine work. Keep IT running smoothly.
Simple Solution helps growing businesses remove repetitive manual work and run reliable IT, security and web systems. We start by understanding how your work happens today.
Business Process Automation · Global Service Desk · IT Infrastructure · CCTV · Websites · Cloud
- 1Enquiry arrivesWebsite form or WhatsApp messageTrigger
- 2Details recordedAdded to your sheet or CRM, no re-typingAutomatic
- 3Right person notifiedAssigned by service, with a reminderAutomatic
- 4Follow-up draftedPrepared from your own templateAutomatic
- 5You review and sendA person stays in controlHuman review
Business process automation
Where automation usually helps first
Examples of everyday work we can look at with you. Every business is different, so we map the process before suggesting a tool.
Our approach
Understand the process first, then automate the parts that are worth it.
Some steps should stay manual. We tell you which.
Admin tasks
Copying details between emails, spreadsheets and forms.
Connecting your apps
Forms, CRM, accounts and email sharing data instead of re-typing it.
Leads and follow-up
Every enquiry recorded, assigned and followed up on time.
Documents
Invoices, orders and forms read, checked and filed.
Reports
Figures from several tools gathered into one regular report.
Approvals and alerts
Requests routed to the right person, with reminders and a record.
AI with human review
AI drafts, sorts or summarises; a person checks before anything goes out.
These are examples of processes we can look at with you, not descriptions of past client projects.
Services
IT, security and web services
Reliable, scalable and cost-effective technology for businesses of all sizes, from day-to-day IT support to secure infrastructure and websites.
Business Process Automation
Fewer manual steps, fewer missed follow-ups and clear records, built around the way your team already works.Learn more
Global Service Desk
Day-to-day IT support for your team, with remote troubleshooting and clear updates.Learn more
IT Infrastructure
LAN, wireless networks, power management and firewall security that keep your office running.Learn more
CCTV Surveillance
Camera systems planned for your premises, with reliable recording and remote viewing.Learn more
Website Development
Fast, secure, search-ready websites that support your growth.Learn more
Cloud Infrastructure
Cloud consulting, migration and secure architecture to improve performance and control cost.Learn more
How we work
From first conversation to a working solution
The same four steps for every automation, so you always know what happens next and what you will receive.
Understand
We map the steps, people, tools and exceptions as they are today.
Agree
We agree what to automate, what to leave manual, and how success will be checked.
Build and test
We build the automation and test it with your real cases before it goes live.
Hand over and support
You receive documentation and training, with support afterwards.
Why Simple Solution
One partner for automation, IT, security and the web.
Built around your business
Every solution is matched to your goals and budget.
Support after go-live
Maintenance contracts, troubleshooting and ongoing help.
Several needs, one team
No hand-offs between separate suppliers.
Clear communication
Plain explanations and steady updates.
Getting started
What your first conversation looks like
No preparation needed. We start with how the work happens today.
1
A 30-minute call
You tell us which work takes too much time, and how it is done today.
2
We map one process
Together we write down the steps, the people and the tools involved, including the exceptions.
3
You get a written plan
What to automate, what to leave manual, and what the work involves. You decide what happens next.
Do you provide customised solutions based on my business needs?
Yes. Every solution, from automation and IT infrastructure to CCTV and websites, is matched to your business goals and budget.
How long does it take to complete a project?
Most websites take 7–15 days. IT setup and CCTV installation usually take 1–3 days. For automation, we first map the process; the timeline depends on how many steps and systems are involved, and we confirm it in the plan before work starts.
Do you provide after-sales support and maintenance?
Yes. We offer ongoing support, AMC (Annual Maintenance Contracts), technical troubleshooting and on-site visits to keep everything we install running smoothly.
Do I need to replace my current software?
Usually not. We look at the tools you already use first and connect them where that is practical.
Where do you provide on-site support?
We provide on-site support in most of the major cities and remote support Globally.
Tell us about a process that takes too much time.
We’ll look at how it works today and suggest what is worth automating.